Category: Service Annoucement

15 Sep by Hyper Fusion

September 14th Update

IMPORTANT REMINDER NOTICE: OUR PRIMARY PHONE NUMBER HAS CHANGED TO 512-790-2250.  OUR SMS NOTIFICATIONS WILL ALSO COME FROM THAT NUMBER AND ALL OFFICIAL SMS / MMS MESSAGES WILL START WITH ( [Hyper Fusion]). Fusion Portal Installed Emili integration software and API’s required to tie phone system into our Fusion Portal system so they become one […]
13 Sep by Hyper Fusion

Phone Changes 100% Complete

Hey everyone, just a quick post to let everyone know of the way we set our phone system.  It’s pretty much back to normal and just like it was, however, please note the following changes: Live Customer Phone & Webchat Support hours are changed to  Monday thru Friday, 9am to 4PM ( except our live […]
1 Sep by Hyper Fusion

Emili 1.0.1 Update Released

So, there’s been some updates and changes to the way in which Emili works and what we’re integrating her with.  As we make changes to her core software, we will always post the updates and fixes and other things.  Below is a list of the new features we’ve added.  This should GREATLY increase our level […]
30 Aug by Hyper Fusion

South Slow Speed Issues & Upgrade Update

Hey everyone, as I’m sure most of your know our south network is super slow right now because we have everyone on our back up connection from the Spectrum Co-Ax.  As you can see from the photo above we have completed splicing our Burnet South fiber.  Over the holiday weekend our loyal team will be […]
27 Aug by Hyper Fusion

Emili The Virtual Assistant is Here!

Who is Emili? Emili is Hyper Fusion’s AI.  She is akin to Siri, Amazon, Google Assistant and the like.  Chris started programming her all the way back in 1993, at the tender age of 12, same year Jurassic Park came out.  Which Chris has drawn a lot of inspiration from with the design of our […]