What are DNS Servers and what are the ones I should be using.

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Not sure if your DNS server is down or if its your internet?  Super simple test,  is the IP address to our Fusion Portal.  If that loads ( or gives you a privacy error ) but https://portal.hyperfusiontech.com   DOES NOT load for you, you have a DNS server issue and your internet is fine.  If neither load, you have a bit more of an issue and you should contact the Hyper Fusion NOC right away by emailing support@hyperfusiontech.com, messaging in HFT Chat, or by texting our primary number.

How do I “refresh” my home network to use the new DNS servers when Hyper Fusion changes the DHCP server’s DNS addresses?  Super simple, just make sure you first release / renew the IP address on your router ( unplugging the power and plugging it back in will do the same thing ) wait 60 seconds then do the same thing with your device.  Release and then renew or reboot if you don’t know how.

The Domain Name System (DNS) is a phone-book for the internet, a framework which translates domain names, like facebook.com or twitter.com, into the IP addresses necessary for devices to load those internet resources (e.g. In geek terms, that’s called Domain Name Resolution.

The mechanics of DNS can be quite complicated, as information isn’t held in a single database, but rather distributed in a worldwide directory including a vast number of DNS servers.

Fortunately, the average internet user doesn’t normally have to get involved in any of the low-level technical details. Your ISP automatically provides you with access to a DNS server whenever you go online, and whenever you enter a URL into your browser, this will find the relevant IP address for you.

What that means is when we as your ISP change the DNS servers in our DHCP server, we have a “timer” set to refresh that information one per hour.  You can force this refresh process on your router by rebooting it.  However, most routers default DHCP lease time is set to 1 week, so your device will not get new info for a week, unless you reboot the device.  You can, and I would suggest everyone change their DHCP lease time to 5 minutes ( 300 seconds ) over the next 3 months while we work thru these upgrades.

We do run our own DNS servers, however, at times they are down quite frequently and we do not like to put our subscribers down for long, and at all really so generally speaking we will rotate between the DNS servers listed below making sure we use a primary and secondary address from different providers so in case any 1 provider goes down our subscribers do not loose internet access.

DNS is kinda neat too, you can set your own DNS servers inside your router off the list below, or you can set them on every device you have in your house, and have different DNS servers on different devices.  As long as the addresses you plug in for DNS address are online and active, you’ll rock the house, although some are faster than others.  The list below are the ones we generally rotate between, however, we ONLY use Google Public DNS and Cloudflare as a last resort as they HEAVILY record your internet usage and sell your data without your knowledge.  Also, if you use Yandex servers, STOP they are russian DNS servers, we list them for reference in case you do.

And so you know, managing your DNS and looking for data recording, russian servers, etc, is all items included in our managed router service so you don’t have to worry about it.  We’ve outlined servers we DO NOT recommend using in red, bold, and italic.  You do not have to use the automatically assigned DNS address, you can keep your IP set to DHCP / Automatic and manually set your DNS servers yourself, but you don’t have to.

On a final note, the Hyper Fusion NOC generally actively monitors DNS issues and if one server or another has issues, we’ll change it out and reflip the DNS, but of course, again you’ll have to reboot / renew the IP address on all devices to get the change.

DNS Provider Primary Address Secondary Address
1. Google Public DNS
2. Cloudflare
3. OpenDNS
4. CyberGhost
5. Quad9
6. OpenNIC DNS
7. DNS.Watch
8. Yandex DNS
9. Neustar DNS
10. CleanBrowsing
11. Comodo Secure
12. UncensoredDNS
13. FreeDNS
14. Verisign Public DNS
15. SafeServe
16. Safe DNS
17. AdGuard