Mei Yuan happens to be the Co-Founders most favorite place to eat in Burnet. They have great deals and some of the best Asian food around. Sometimes they are hard to get hold of but do deliver. Read more...
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Job Openings
Front Desk Clerk
- Will handle questions from walk ins
- Will Sell in-store/office products to customers who come in
- Answer phones as the frontline first person and route callers to where they need to go
- Always be logged into our chat answering questions from subscribers or potential subscribers who may text or message in the chat system'
- Preparing circuit sales quotes
- Conducting onsite Surveys
- Speaking with potential subscribers
Subscriber Premise Engineer
Subscriber Premise Engineer primary duties include:
- Attaching satellite arms and 10 - 40 foot telescoping masts to customer structures.
- Running cable lines from outside structures, in attacks, and inside the customer structure
- Setting up ladders at job sites
- Making sure all tools and vehicle contents are stored and transported correctly
- Assist Senior CPE in radio pointing and signal testing
- Clean up job sites after installations
- Must own a truck or van capable of safely carrying a 40 foot extension ladder
- Vehicle MUST have current minimum insurance coverage required by law.
- Must have 2 a-frame mighty giant or comparable ladders
- Must have full kit of exterior 12 - 18 inch breech drill bits, masonry, brick, metal, wood, and all purpose
- Must have several wire fish kits
- Must have a 10,000 mAH or larger mobile battery pack
- Must have 2 pairs of reliable Ethernet crimpers
- Have a solid working laptop with either Windows 7 or Debian / Ubuntu Installed and dedicated for work
- Must be comfortable climbing ladders and being on up to 2 and 3 story roofs
- Be able to terminate outdoor grounded Ethernet connector ends
- Have a basic understanding of how to adjust a laptop and mobile phone IP addressed
- Be able to professionally and effectively interact with customers in the field
- Have a basic understanding of how a short 50 to 100 foot Rohn25g radio tower is constructed
- Must have solid gas powered portable generator cable of driving a heavy duty reciprocating saw or a solid battery powered reciprocating saw instead
- A full understanding of how to link a fixed point wireless station to an access point
- A full understanding of being able to signal test and speed test installed circuits
- Be able to troubleshoot non-working circuits
- Be able to repair fixed point wireless circuits after storm damage effectively and quickly
- Be detailed orientated and self motivated
- Be able to speak with customers and able to schedule customers for repairs and troubleshooting appointments
- A Valid Texas Drivers License
- Criminal History clear of any violent crimes, theft, drugs, or alcohol offenses
- A clean driving record
- Valid Car Insurance
- 2 solid working drills
- Full set of speed wrenches
- Full set of deep sockets with attachments for drills
- Tool Belt as you'll be on roofs
- Newer wireless device for testing internet speeds
- LAN or Patch Cable
- A mobile phone with reliable service for communicating with the office while in the field.
Subscriber Care Agent
- Check on subscribers file and answer basic policy questions ( how much is my bill? When are bills due? etc )
- Provide low-level technical support, instructing subscribers how to reboot their router and/or POE
- Escalating issues to supervisor that require approving credits, refunds, or plan changes
- This position DOES NOT involve any payment data, collecting payment data or dealing with it.
