Getting Help

Customer Support Updates

AS OF 12/1/2020  we will make the full move to slack.  As a customer, to join our slack workspace, just login to your Fusion Portal, click on control panel on the left hand menu, and you'll see the "Join Us On Slack" button there, can't miss it.

 

 

 

 

Fusion Portal
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24/7 ticket support.  Check your service details, invoices, payments, and more.
https://portal.hyperfusiontech.com

Phone Support
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Monday - Thrusday 10am to 3PM CST

(512)-790-2250

Web Chat Support
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Monday - Thursday 10am to 3PM CST ( Primary Hours )
Sunday - Friday - 3PM - 10PM ( Availability May Vary )

www.hyperfusiontech.com

Sales Team
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sales@hyperfusiontech.com

Abuse Complaints
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File a compliant about abusive IP's, network activity, or SPAM, or other complaints about our services or subscribers.
abuse@hyperfusiontech.com

HFT Online Self Help Articles
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We have a small catalog of knowledge base articles to assist you in the most basic questions asked by our customers.

The Direct URL for the Knowledge base is https://www.hyperfusiontech.com/help-files/