Getting Help

Customer Support Updates

AS OF 12/1/2020  we will make the full move to slack.  As a customer, to join our slack workspace, just login to your Fusion Portal, click on control panel on the left hand menu, and you'll see the "Join Us On Slack" button there, can't miss it.

 

 

 

 

Fusion Portal
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24/7 ticket support.  Check your service details, invoices, payments, and more.
https://portal.hyperfusiontech.com

Phone Support
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Monday - Friday 9am to 4PM CST

(512)-790-2250

Web Chat Support
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Tuesday - Friday 10am to 3PM CST

www.hyperfusiontech.com

Sales Team
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sales@hyperfusiontech.com

Abuse Complaints
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File a compliant about abusive IP's, network activity, or SPAM.
abuse@hyperfusiontech.com

HFT Online Self Help Articles
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We have a small catalog of knowledge base articles to assist you in the most basic questions asked by our customers.

The Direct URL for the Knowledge base is https://www.hyperfusiontech.com/help-files/

With Texas now being under lock down, almost all businesses are now closed.  However, Hyper Fusion,  will be maintaining operations throughout the pandemic to ensure that everyone that needs internet at home has it. Please keep in mind, we are down to a single field team and  have recently implemented new policies and procedures to ensure the safety of our field team, customers, and community.  We appreciate your patience and support during these trying times. We can come through this together. Stay safe!