Customer Support Updates
AS OF 12/1/2020 we will make the full move to slack. As a customer, to join our slack workspace, just login to your Fusion Portal, click on control panel on the left hand menu, and you'll see the "Join Us On Slack" button there, can't miss it.
Fusion Portal
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24/7 ticket support. Check your service details, invoices, payments, and more.
https://portal.hyperfusiontech.com
Phone Support
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Monday - Thrusday 10am to 3PM CST
(512)-790-2250
Web Chat Support
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Monday - Thursday 10am to 3PM CST ( Primary Hours )
Sunday - Friday - 3PM - 10PM ( Availability May Vary )
www.hyperfusiontech.com
Sales Team
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sales@hyperfusiontech.com
Abuse Complaints
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File a compliant about abusive IP's, network activity, or SPAM, or other complaints about our services or subscribers.
abuse@hyperfusiontech.com
HFT Online Self Help Articles
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We have a small catalog of knowledge base articles to assist you in the most basic questions asked by our customers.
The Direct URL for the Knowledge base is https://www.hyperfusiontech.com/help-files/