Hey folks, so we’ve realized, in just about every neighborhood, we have 1 person who is a bit more aware of what’s going on with Hyper Fusion and how to operate their Hyper Fusion circuit. We’ve made contact with these folks and we are going to be making them moderators of their specific neighborhood. These same folks will also be included in a special board with Hyper Fusion staff so that they can stay in the day to day know, and pass on information that effects each small neighborhood in an effort to increase our customer support and getting information where its’ needed as fast as possible. Again, as we grow, and in an effort to better serve our customers we will be moving all communication with our customer to our private message boards and our Fusion Portal system and in-house Customer Support. We think that working more closely with each community in our service area we will be able to better serve our customers. Signing up for a forums account is free, just remember when you do and your looking for the activation email, check your SPAM box and for the activation email and please be sure to register with the same email address as your login for your Fusion Portal account so we can get you set up in the forums as we have to manually add each request to the private and hidden customer only message boards. We’re asking that everyone please sign up, and once your in, there is a Welcome thread, go ahead and make a starter post if you like.
Again, once you register, please email email@example.com and let us know you registered for the message board site so we can get your account added to the customer only private boards.
The Team @ Hyper Fusion