MERRY CHRISTMAS!!
All network updates are complete. Moving forward over the Christmas Holiday there should be no more interruptions in service. As a reminder, our offices will re-open for the 26th thru 28th, and installs will resume under normal hours on Jan. 2nd, 2019. However, we are in the process of creating a genuine cloud system and putting our entire system in a genuine 4 node cloud network built 100% in-house by our amazing engineers. We don’t 3rd party out our VPN and back hauling thru 3rd parth SD-WAN services. These SD-WAN services, although they are decent with what they do, are still basically the same thing as what WordPress and Square Space do for websites, except SD-WAN does VPN, nothing more. Noobs use this because they can’t operate a VPN server themselves. This is part of the reason why we are now requiring MAC addresses for routers.
After the first of the year, a new requirement for all routers will also require them to be IPv6 compatible. In an effort to stay ahead of the competition and build the most secure possible network we will be making some major changes to our network. Including adding a 2nd chesty fiber line in Burnet thru a completely different provider then our Kempner fibers. This will make our entire network completely redundant. We are also direct fiber connecting our heavy usage repeaters as well as installing multiple redundant backbone radios on every repeater to create a full self healing smart network using in-house proprietary software built by the amazing team at Hyper Fusion. We’re moving to a custom solution to prevent others from copying what we work so hard to deliver. They can copy what gear we use, then can copy our website, they can copy our prices, they can not copy the software that drives the network in a MUCH more secure, fast, and stable way, then 3rd party software with known attack points. Our software is custom, with un-common port structures, multiple redundant paths, and many other things we can’t publicly disclose that keep our network far superior.
In addition to having multiple upstream providers now, we also now have servers in 3 separate datacenters, 1 in Austin, TX, 1 in Canada, and one in Michigan including our in-house datacenter which houses our primary node directly. Each of these with dedicated 1 or 10 gig uplinks to handle our traffic. These datacenters also each contain web servers that all carry real-time data synchronization between all 3 clusters so if 1 goes down, the other 2 pull the load thusly always ensuring connectivity. We are in the process of having a direct assigned IP Subnet space assigned to us now that we are a full fledged multi-homed ISP. To our knowledge, NONE of the Wireless ISP’s in the area are capable of this, and nothing can hold a candle to the reliability of connection this delivers.
With moving to an pure IPv6 network, EVERY customer will be given a large block of their very own public IP’s. No need to pay to lease expensive IPv4’s for your X-Box 1 games that require public IP’s any more. Just 1 more way, Hyper Fusion is staying ahead of the game and delivering our customers the best possible latest in pure digital internet.
NOTE: With us moving websites to data centers over the Christmas Holiday, our website, portal, backend systems, forums, ipTV Transcoding servers, and other network systems, will be getting new IPv6 and IPv4 addresses to help fascilate the cross over so nobody experiences in a loss of internet or TV service.
Hey everyone, with Thanksgiving time here and school off for the week, most of our staff are with kids so we’re running a skeleton crew all week. Although we may not answer, we have a couple folks in and out of the call center. It’s certainly best this week if you submit a support ticket to get your issue resolved as quick as possible. We will be closing the call center AND the field department starting at 6PM Wednesday, November 21st, and re-opening Monday, November 26th, at 1PM. During this time, we will have a Network Operations Center administrator on-call to remote in and handle any outage support tickets our customers may submit. All other requests will be address once we re-open our offices. Enjoy the thanksgiving holiday. All the staff here at Hyper Fusion is certainly thankful for all our wonderful customers. It’s been an interesting year and a half, but we’re now completely stable and have solid communication with all our customers now and have pretty much all kinks worked out of our system. We look forward to handling many more customers. And Hyper Fusion has proved beyond a reasonable doubt, we can deliver what we say and we can handle explosive growth while at the same time, maintaining 95% or more of our customers connections speeds all the time! Stay tuned as well, because we have a BIG announcement coming soon. It will completely change the face of internet forever. =)
SERVICE NOTE: Our Kempner fiber is officially live. We will be spending the rest of this week linking in to the north network that covers the Kempner North, Kempner South, Our Friends 1 & 2, and Chica Ranch repeaters. During the course of the week, speeds may vary and connections may go up and down as we integrate a 2nd primary connection into our network. This is advanced time consuming work and will take a few days to get all the bugs out as with any upgrade. We ask for your continued patience will we complete the final step to unleashing our fully brand new trained 3 install crews to get all our waiting customers online over the course of the next few weeks.
We ask that if you live in the Lampasas or Kempner area to please login to your Fusion portal account and create a new ticket letting us know that you need to be installed if we havn’t already contacted you. Our new office people are top notch and super responsive. And just remember folks, unlike the other competitors, we truly lay our own fiber, we fully operate our entire wireless network in house, we boast 2 competing connections out to the internet that ARE NOT AT & T ( remember folks, ALL the current providers in Lampasas are still running on AT & T’s network, so when it goes out, so does everyone else, this is why we took the time to ensure we were NOT using AT & T’s lines don’t believe us, just visit http://www.speedtest.net from your providers connection and look to see who the provider is, it will say AT & T, and after tomorrow, Hyper Fusion’s will come back as neither AT & T OR Spectrum ) , we also operate our own IP network as well as 100% proprietary security protocols and firewall software. We also certainly don’t leave our primary router exposed to the open internet on default ports either. Super bad that several of the other wireless ISP’s still have their primary routers openly exposed to the internet and leaving all their customers exposed to all that internet nastiness.
hand from a jar of pickles in the mud! Our new office hours are as follows: