Archive: November 19, 2018

Thanksgiving 2018 Schedule

Hey everyone, with Thanksgiving time here and school off for the week, most of our staff are with kids so we’re running a skeleton crew all week.  Although we may not answer, we have a couple folks in and out of the call center.  It’s certainly best this week if you submit a support ticket to get your issue resolved as quick as possible.  We will be closing the call center AND the field department starting at 6PM Wednesday, November 21st, and re-opening Monday, November 26th, at 1PM.  During this time, we will have a Network Operations Center administrator on-call to remote in and handle any outage support tickets our customers may submit.  All other requests will be address once we re-open our offices.  Enjoy the thanksgiving holiday.  All the staff here at Hyper Fusion is certainly thankful for all our wonderful customers.  It’s been an interesting year and a half, but we’re now completely stable and have solid communication with all our customers now and have pretty much all kinks worked out of our system.  We look forward to handling many more customers.  And Hyper Fusion has proved beyond a reasonable doubt, we can deliver what we say and we can handle explosive growth while at the same time, maintaining 95% or more of our customers connections speeds all the time!  Stay tuned as well, because we have a BIG announcement coming soon.  It will completely change the face of internet forever. =)