Month: March 2019

29 Mar by Hyper Fusion

No more F rating on the BBB!

That’s right everyone, no more F rating on the BBB.  We have addressed every single one of the 12 complaints.  4 have actually been live happy paying customers for the past 4 months, 5 have already been refunded, which leaves 3 remaining cases.  So, yes, I would say, certainly in our case the BBB rating […]
27 Mar by Hyper Fusion

Now Hiring

Good news everyone!  Hyper Fusion is growing faster and stronger than anyone could have hoped for! With that in mind, we are in the beginning stages of putting together 2 more install teams.  2 Senior CPE’s and 2 Junior CPE’s.  I’m sure most of our currently waiting customers know we need more installers and we’re […]
18 Mar by Hyper Fusion

The Weekend Update

Hey everyone, so I thought I’d get in the habit of posting a bit more to keep everyone in the know.  As the south network experienced over the past week we’ve been having some slow downs and no connectivity issues which where due to some updated routing tables.  It’s for the most part complete.  However, […]
8 Mar by Hyper Fusion

The Weekend Update

Hey everyone thought I’d make a post about everything that’s happened this week, and moving thru weekend.  There’s lots of stuff to go thru so we’ll take it it one item at a time! lol.  First and foremost, we are aware of the Facebook chatter today regarding a customer not getting his refund.  Right off, […]
8 Mar by Hyper Fusion

Network Upgrades Completed

We have completed an upgrade on our Burnet Gateway.  This should improve overall network health.  During the next 48 hours the Fusion Portal will NOT be available from outside your Hyper Fusion internet while the IP changes propagate thru out the internet.  If you do not have connectivity, please power cycle your circuit.  All connectivity […]

With Texas now being under lock down, almost all businesses are now closed.  However, Hyper Fusion,  will be maintaining operations throughout the pandemic to ensure that everyone that needs internet at home has it. Please keep in mind, we are down to a single field team and  have recently implemented new policies and procedures to ensure the safety of our field team, customers, and community.  We appreciate your patience and support during these trying times. We can come through this together. Stay safe!