Category: General

Lampasas And Kempner Signal Maps Released

Hey there everyone, we decided we would make a quick post to show you our exact signal coverage in the Lampasas Kempner area.  If your not in a green area, don’t worry, there are LOTS of repeaters around, these are just our high speed 1/2 gpbs + repeaters, it does not mean we can’t get you service.  With our 10 repeaters now fully complete around the Lampasas and Kempner area, we can hit every little nook and cranny.  The other guys can’t.  Just that simple.  The 10 repeater system we have surrounding Lampasas & Kempner also includes several repeaters that are fiber connected for insane speed.  Kempner North will also be our first repeater with our new gigabit wireless to the home!  Yes, it is possible now.  Hyper Fusion has launched its mmWave wireless gear.  This allows us to hit extremely fast REAL download speed tests at the home.  You must be with in 5km of Kempner North, Burnet Main, or Lampasas North to qualify for gigabit to the home wireless service.

Our Lampasas / Kempner network now consists of the following repeaters: Lampasas North, Lampasas East, Lampasas South, Lampasas West, Our Friends 1, Little Tower, Kempner North, Kempner South, Chica Ranch, and Arrowhead ( cactus creek ).  All 4 of our Lampasas repeaters WILL be fiber connected here, some already are.  We are less then 1/2 mile outside of Lampasas with each repeater, and with in the next couple weeks, all 4 will be direct fiber hardline connected and we will be fully ready to bring fiber to the home and business in Lampasas. That is, if the City of Lampasas will call us and ask us to put lines everywhere.  So if you live in Lampasas and want fiber direct, EVERYONE please call the city, every day, and tell them you want Fusion Fiber!  The more pressure we put on them, the faster it will happen.

Kempner North

Lampasas North

Lampasas South

Storm Outage Update & Upcoming Schedule

THERE IS ALSO AN UPDATED PHONE MESSAGE, SO CALL OUR MAIN NUMBER AND PRESS OPTION 2 TO HEAR IT.

We have been getting lots of calls, please bear in mind the following when we have weather or outages:

1. Our engineers always know about the outage, as we use central monitoring software to monitor every radio on our network.
2. We post about all real time network status updates on our Twitter feed, our facebook page, and at the footer of our website.
3. When coming back online from an outage, please refrain from running any speed tests until the next day. When everyone runs them at once, some people still think they are offline cause all the traffic floods the network.
4. Since the Christmas storm, there have been days off for the holidays, and every day in between almost has been super windy or stormy, so please bear with us with this longer than usual delay.

With the above in mind, we kindly ask that our customers bear with us.  Most are back online, but there are still a few who are out and as soon as the weather clears, we’ll get back on it right away.  Below is a rough schedule of work so that everyone knows the schedule.

Burnet Main West Facing AP:  This AP is back online, however, needs a slight adjustment to get it back pointed the right direction.

Kepmner North South Facing AP:  This AP is still down, we’re hoping to replace it Friday.

Kempner North Tower Re-condition:  Friday, Jan. 4th, we will be taking the Kempner North tower offline most of the day.  We are going to be stripping all the wires and most of the radios off the tower as well as the old smaller gear box and replacing that smaller box with a large outdoor enterprise class enclosure.  We will also be adding backup power solutions and power cleaning so that the Kempner North tower as a primary transmission tower never goes down again.

Burnet Main Tower Re-condition: Monday, Jan 7th.  Same thing as Kempner North, we will be stripping everything off the tower and replacing it.

Our Friends 1 Gear Load: Our Friends 1 repeater now that its up will have its gear loaded on Tuesday. Jan. 8th.

Arrowhead Ranch: Same thing as our friends 1, just need gear loaded, will happen on Thursday Jan 10th.

Our Friends 2 & Blackbuck Ridge: Friday, Jan. 11th, we will be putting these 2 repeaters up.

Burnet East & Equrina ( Lake Victor ): These 2 towers will finish being built during the 2nd and 3rd weeks of January.

The above work MUST be conducted in order for us to have a stronger better network.  Thanks to everyone for being patient and understanding.  All our staff is committed to delivering the best service possible.

Regards,
The Team @ Hyper Fusion

Massive Planned Maintenance & Updates

Okay so we have some massive updates and maintenance we will be conducting over the course of this week to prepare for the holiday season and make sure everyone has awesome internet!

Thanksgiving 2018 Schedule

Hey everyone, with Thanksgiving time here and school off for the week, most of our staff are with kids so we’re running a skeleton crew all week.  Although we may not answer, we have a couple folks in and out of the call center.  It’s certainly best this week if you submit a support ticket to get your issue resolved as quick as possible.  We will be closing the call center AND the field department starting at 6PM Wednesday, November 21st, and re-opening Monday, November 26th, at 1PM.  During this time, we will have a Network Operations Center administrator on-call to remote in and handle any outage support tickets our customers may submit.  All other requests will be address once we re-open our offices.  Enjoy the thanksgiving holiday.  All the staff here at Hyper Fusion is certainly thankful for all our wonderful customers.  It’s been an interesting year and a half, but we’re now completely stable and have solid communication with all our customers now and have pretty much all kinks worked out of our system.  We look forward to handling many more customers.  And Hyper Fusion has proved beyond a reasonable doubt, we can deliver what we say and we can handle explosive growth while at the same time, maintaining 95% or more of our customers connections speeds all the time!  Stay tuned as well, because we have a BIG announcement coming soon.  It will completely change the face of internet forever. =)

Principle Filming Starts in November!

Hey everyone, exciting news here at Hyper Fusion.  Next month we are starting a new and fun project.  We are beginning principle filming on a new pilot episode for a Discovery Channel styled reality show, based on a wireless internet start up company in the Hill Country of Texas!

Over the next few months you’ll be seeing film crews following around our install crews, in our office, and at local events, like the Blue Bonnet Festival, Spring Ho, and more.  Please do not bother the crew or our staff as they go about their business.  We also ask that the general public give all of our tower and work sites plenty of space to allow the team to get done what they need to in order to make this a success and be safe.  This is one of the most dangerous jobs on the planet and safety is paramount.

We will be releasing the title for our new show along with a 3 to 5 minute preview trailer later this winter.  Subscribe to our YouTube Channel by clicking HERE where we will be posting the trailer and announcing the official release date of the pilot episode.

With awe inspiring views of the gorgeous hill country area that is our home, to the colorful residents of our home, this should make for some really great entertainment and a way for us to bring some attention to the under served rural populations that don’t have broadband internet and the impact getting it for the first time makes on rural american families.  We believe that we can make this show a success and bring to light the need for rural broadband.

Subscribe to our YouTube channel to catch the trailer when we release it!

Lampasas Internet Out Again, So HFT is Launching Lampasas!

That’s right everyone, due to the latest outage in Lampasas and the consistent failures to find a viable solution, Hyper Fusion Technologies has pulled the trigger on one of our several back up plans since we are unable to get on the city water tower as promised as of yet.  We’ve certainly been calling them but as of yet, have not received an answer from them implicitly.  So, in response, we have located some dark fiber just 10 miles east of Lampasas that we will be tapping into and installing a 100 foot self standing steel tower and a few others around the outskirts of Lampasas.  We will be starting the first stages of construction on Friday 9/15/2017.  If you happen to be out on that day, you may just see one of our 2 company vehicles driving around town. We’re now starting surveys for our pre-registered customers and the pre-registeration list is filling up FAST!

As a result of us launching a new area, our phone systems and customer support staff are running at maximum capacity and we have a few customers here and there that are getting sent to our voicemail system.  We do apologize for this and are currently in the process of training new customer support agents and field engineers to help better serve our customers and get them installed at a faster rate.  Please do bear with us, as a result of the popularity in that area we are trying to kick it into high gear.  Our owners, as local Burnet County residents which to apologize on behalf or our industry competitors failure to provide a sound solution to our problems and 1 year ago, picked up their boots, threw together some money, and decided to do something about it.   And remember, everyone in Lampasas, please come visit Happy Scoops Icecream on the old historic Burnet Square and tell them Hyper Fusion sent you there to try out the internet and getting a cone!  They have amazing ice cream!  We invite as many people as possible to go visit them and all use the internet at once and run your speed tests!  =)

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